Intracom
Amman
Jordan

Job Title

Technical Delivery Manager.

Category

Computer Hardware

Country

Jordan

Location

Amman -Jordan

Status

Urgent

Salary

To Be Discussed

Description

1. Manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets. 2. Monitoring, coaching and feedback, Motivation, leadership for the team and developing future leaders. 3. Compiling reports on team’s performance and customer feedback. 4. Work very closely with team leaders to solve customer problems. Also needs to understand team’s problems and weaknesses and address these. 5. Offers solutions and suggestions for process and product improvement to top management. 6. Minimum 5 years directly supervising build and delivery teams; 7. Minimum 5 years experience deploying and/or supporting EMC Storage SAN, NAS, CAS, Backup and Recovery, De-duplication, and archiving solutions. 8. Minimum 5 years experience with Cisco Networking 9. Financial/trading industry knowledge. 10- Jordanian Nationality Only If you are a self-motivated individual with excellent communication and presentation skills, fluent in English (both written and spoken) and strong analytical skills with mentoring capabilities, then you may be suitable for this career opportunity.